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  • I accidentally denied the parental consent request for Awesome Golf
  • My child closed the app before I approved their account
  • I did not receive the parental consent email

This guide covers common issues during the parental consent sign-up flow.

Check your spam or junk folder. If the email still cannot be found, your child can request a new one from within the Awesome Golf app.

Your child can re-open Awesome Golf Simulator. If the Confirm Consent screen is no longer available, they should restart the sign-up process - their account was not created, so no data will be lost.

Clicking Deny on the consent request in Awesome Golf Insights removes the request. Ask your child to request parental consent again from within the Awesome Golf app. A new consent request email will be sent to you.

Consent requests may be removed if denied or if they have expired. Ask your child to request parental consent again from within the Awesome Golf app to generate a new one.