- Awesome Golf Docs
- Fix Issues with Parental Consent During Sign-Up
Fix Issues with Parental Consent During Sign-Up
- I accidentally denied the parental consent request for Awesome Golf
- My child closed the app before I approved their account
- I did not receive the parental consent email
This guide covers common issues during the parental consent sign-up flow.
The consent email was not received
Check your spam or junk folder. If the email still cannot be found, your child can request a new one from within the Awesome Golf app.
The child closed the app before pressing "Confirm Consent"
Your child can re-open Awesome Golf Simulator. If the Confirm Consent screen is no longer available, they should restart the sign-up process - their account was not created, so no data will be lost.
You accidentally denied the consent request
Clicking Deny on the consent request in Awesome Golf Insights removes the request. Ask your child to request parental consent again from within the Awesome Golf app. A new consent request email will be sent to you.
The consent request is no longer visible in Awesome Golf Insights
Consent requests may be removed if denied or if they have expired. Ask your child to request parental consent again from within the Awesome Golf app to generate a new one.