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If you are seeing the error message Check that Google Play is enabled on your device and that you're using an up-to-date version before opening the app when opening Awesome Golf Simulator, on an Android OS or ChromeOS (Chromebooks) device, this indicates that Awesome Golf Simulator is unable to communicate with the Google Play Store app on your device. The Google Play Store app must be installed and enabled on your device for Awesome Golf Simulator to run.

Missing Google Play error message dialog

Why does this happen?

  • The Google Play Store app has been manually disabled in your device's settings.
  • Your device does not support Google Play or lacks full "Google Play Certification" — this can be the case if you're using a custom ROM or other non-certified device.
  • Enterprise device policies or device-administrator apps blocking the Google Play Store.

How to Fix

As a starting point, for both Android and ChromeOS, see Google's guide on finding and fixing issues with the Google Play Store: support.google.com/googleplay/answer/190860.

Re-Enable the Google Play Store app

If the Google Play Store app has been disabled in your device's settings the Awesome Golf Simulator app will not be able to communicate with it: support.google.com/googleplay/answer/113410.

If you are unsure whether your Chromebook has access to the Google Play Store, you may need to follow Google's guide on enabling the Google Play Store on your device: google.com/chromebook/howto/enable-google-play-store/.

Check Google Play Store Support

See the following Google Support article about Google Play supported Android and ChromeOS devices: support.google.com/googleplay/answer/1727131.

The following article from Geeks for Geeks may help with installing the Google Play Store on an otherwise unsupported Android device, such as an Amazon Fire Tablet: geeksforgeeks.org/download-and-install-google-play-store/

Issues with the Google Play Store app

If you can't open the Google Play Store app on your device, the following guide from Google may help: support.google.com/googleplay/answer/14121800.

Restart your Device

If the Google Play Store app has stopped or crashed you may need to restart your device to restart the app and services correctly.