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For a direct Bluetooth connection, ensure that Garmin Golf is running on the same device and that Garmin Golf is connected to the R10 (check "More", "Garmin Devices" in the Garmin Golf app).

If you don't have Garmin Golf on that PC or iPad, you can connect using the Awesome Golf Assistant app. Run Awesome Golf Assistant on the same device as Garmin Golf and follow the on-screen directions to connect it.